Effective Negotiation Skills
Purpose
• To equip the learners with knowledge and skills to enable them in preparing for,
participating in, closing and evaluating negotiations.
Learning Outcomes
At the end of the workshop, the learners should be able to:
• Plan and prepare alternatives and outcomes for both parties in negotiations to
support negotiation objectives.
• Apply communication and conflict resolution techniques to achieve desired
negotiation outcomes.
• Finalise negotiation and take necessary follow-up actions to close negotiation.
• Monitor and evaluate negotiation outcomes against objectives in accordance
with organisational procedures.
Workshop Outline
• Module 1: Introduction to Negotiation
• Module 2: Preparation
• Module 3: Opening
• Module 4: Communication and Conflict resolution techniques
• Module 5: Bargaining
• Module 6: Finalising
• WSQ Assessment
Minimum Entry Requirement
• A level or Diploma O Level with good command of English (can describe ideas or
plans in paragraphs) is accepted.
Course Fee
| Full Course Fee (Before GST) | $750 |
|---|---|
| Full Course Fee (After GST) | $817.50 |
| Nett Fee | |
| Self-sponsored Singaporean ≤ 40yrs | $442.50 |
| Self-sponsored Singaporean ≥ 40yrs | $292.50 |
| SME sponsored Singaporean or PR ¹ | $292.50 |
| Non-SME Sponsored Singaporean ≤ 40yrs ¹ | $442.50 |
| ¹ SME: Small and Medium-sized Enterprise | |