COURSE OBJECTIVES

Everyone is unique in personality and strengths. These distinctions, on one hand, allow us to accomplish different tasks, while on the other hand can cause misunderstanding and strife.

The purpose of this course is to allow the participants to pinpoint their behavioural style and the characteristics they undoubtedly carry, as well as to help participants better understand the behavioural traits of their colleagues, customers, family members and friends in an effort to better relate to one another more effectively.

By the end of the course, participants will be able to:

• Discover their own preferred behavioural style using the Extended DISC^® profiling instrument
• Grow within their own style and extend beyond their style
• Understand and accept others who have differing behavioural styles from theirs
• Discover how people differ in their perceptions and in how they are motivated
• Identify the various styles when interacting with other people
• Adjust their approaches to improve their communication and interpersonal relations with their colleagues, customers and other people
• Create environments in which people whose styles differ from theirs can feel at ease and flourish

COURSE METHODOLOGY

This course will be conducted in an interactive and fun manner with a blend of mini lectures; self-reflection; group discussions; appreciation and feedback session; hands-on exercises; and experiential activities.

DURATION: 1 day

COURSE CONTENT

Self Awareness

• Discover yourself – Your Mirror Reflection
• Discover what others feel about you
• Discover your own behavioural style using Extended DISC^® profiling instrument

• Interpersonal Relations
• • Understand how others behave, why they behave as such and what motivates and delights them
  • Discover how people differ in their perceptions and in how they are motivated
  • Learn to adjust your approaches to suit the styles of others in order to build rapport and achieve positive outcomes
  • Framing Techniques – Using the right choice of words and actions when handling people of different styles

EXTENDED DISC^® SYSTEM

The Extended DISC^® system is an integrated set of personality profiling instruments, which provides a framework to help us understand our natural reaction mode or behavioural style in different situations, then make the necessary adjustments at the individual, team and organizational levels to achieve individual and collective team objectives.

Including your personal DISC Profile Report!