Fundamentals of the Personal Data Protection Act
Unit Code: BM-RM-301E-1
Course Code Ref CRS-Q-0025393-MF
Critical PDPA Update
The PDPA law has been revised and effective 1st Sep 2019. Do you and your staff know what you can or cannot do pertaining to handling of NRIC?
Has your NRIC handling processes been updated?
Workshop Description
The law mandates that all organisation must appoint a Data Protection Officer.
If your business involves collection of your clients’ personal data (NRIC numbers, mobile phone numbers, home addresses, etc.), then the DPO role is critical to establish your PDPA processes.
- Do your staffs know what they should or should not do with personal data?
- Do they know what is included and what is excluded from this Act?
- Does your organisation have a Data Inventory Map to identify areas of non-conformance?
- Does your organisation have a process for dealing with complaints regarding data protection?
If your answer is NO to any one of these questions, then you and your staff need to attend this workshop.
Workshop Objectives
At the end of this workshop, the participants will be able to:
- Understand what is the Personal Data Protection Act
- Understand the 9 Key Obligations
- Understand the roles of Data Protection Officer
- Understand what is an organisation Data Inventory Map
- Identify possible areas of non-conformance
- Develop a process for handling complaints relating to data protection
- Develop a PDPA communication plan for your organisation.
Workshop Content
-
- Introduction to the PDPA
- PDPA’s 11 obligations
- Do Not Call Provision
- Role of DPO
- Develop a process for dispute resolution.
- Managing data breaches
- Create an organization’s data inventory map (DIM) and identify possible areas of non-compliance.
- Training and communications to staff for compliance to data protection provisions
- WSQ Assessment
The course will be conducted using the PDPA BM WSQ Standard Curriculum and Standard Assessment Plan developed by Personal Data Protection Commission
Intended Audience:
Entrepreneurs, business owners and managers or staff who need to handle personal data, like Human Resource, IT Dept, Marketing, Sales, Customer Services, Operations, etc.
Not suitable for Legal Personnel
Workshop Methodology
It will be a combination of lectures with examples, discussions and SSG assessment
Workshop Duration: 3 days
Recommended Workshop Size:
12 to 20 pax
2021 Public Workshop Schedule:
21-23 Jun; 21-23 Jul; 18-20 Aug; 20-22 Sep; 20-22 Oct; 22-24 Nov; 20-22 Dec